Peran Organizational citizenship behavior Dalam Memediasi Pengaruh Locus of control Dan Workload Terhadap Stres Kerja

(Studi Pada KPP Pratama Demak)

  • Riyan Mayuga Universitas Stikubank
  • Alimuddin Rizal Riva’i Universitas Stikubank
Keywords: Locus of control, Workload, Organizational citizenship behavior, Stres Kerja

Abstract

Tujuan dari penelitian ini adalah menguji pengaruh locus of control dan Workload terhadap organizational citizenship behavior, selanjutnya locus of control, Workload dan organizational citizenship behavior terhadap stres kerja baik secara langsung maupun melalui mediasi. Jenis penelitian ini adalah kuantitatif, dengan jumlah populasi sebanyak 102 pegawai KPP Pratama Demak dan semuanya dijadikan responden. Data utama berupa data primer dengan menggunakan instrumen kuesioner, teknik analisis menggunakan pendekatan regresi linier berganda dan sobel test. Hasil pengujian terbukti bahwa pengaruh locus of control berpengaruh positip dan signifikan terhadap stres kerja baik secara langsung maupun. Workload berpengaruh positip dan signifikan terhadap organizational citizenship behavior namun tidak berpengaruh terhadap stres kerja. Workload tidak berpengaruh terhadap organizational citizenship behavior dan stres kerja. Organizational citizenship behavior berpengaruh negatif dan signifikan terhadap stres kerja. Organizational citizenship behavior memediasi pengaruh locus of control terhadap stres kerja, namun tidak memediasi pengaruh Workload terhadap stres kerja.

References

Aldino, Nico Hervian dan Franksiska, Rosaly. 2021. Examining The Impact Of Habit, Workload, And Work Environment To Work Stress On Millennial Generations. International Journal of Economics, Business and Accounting Research (IJEBAR) Peer Reviewed – International Journal. Vol-5, Issue-3. E-ISSN: 2614-1280.
Chabra, Bindu dan R.P. Mohanty. 2016. Moderating Role Of Locus of control In The Relationship Between Job Satisfaction And Organisational Citizenship Behaviour: A Study Of The Indian IT Sector. International Journal Indian Culture and Business Management, Vol. 13, No. 3, 2016. publication at: https://www.researchgate.net/publication/307625927.
Karimi, Roohangiz and Farhad Alipour. 2011. Reduce Job stress in Organizations: Role of Locus of control. International Journal of Business and Social Science. Vol. 2. No. 18.
Kalyanasundaram, Priya; Deepa Manickam dan C.S.Senthilkumar. 2018. A Study On Relationship Between Locus of control And Occupational Stress At Spinning Mills With Special Reference To Coimbatore. International Journal of Pure and Applied Mathematics. Volume 119 No. 17 2018, 2425-2435. ISSN: 1314-3395. Online: http://www.acadpubl.eu/hub/.
McKendrick, Ryan. 2019. Theories and Methods for Labeling Cognitive Workload: Classification and Transfer Learning. Journal Frontiers in Human Neuroscience. Vol 15. No. 295. Doi:10.3389/fnhum.2019.00295.
Masrohatin, Siti; Diana Sulianti dan K. Tobing. 2019. Transformational Leadership Style, Organizational Culture, Locus OfControl And Its Influence On The Organizational Citizenship Of Behavior Employees: State Institute Of Islamic Studies Of Jember. International Journal of Scientific & Technology Research Volume 8, Issue 06, June2019. ISSN 2277-8616. DOI: www.ijstr.org.
Owor, Joseph Jakisa. 2016. Human Resource Management Practices, Employee Engagement And Organizational Citizenship Behaviours (OCB) In Selected Firms In Uganda. African Journal of Business Management. Vol 10 (1). Pp. 1-12. Article Number: 984BDD357136. ISSN : 1993-8233. Doi : 10.5897/AJBM2015.7954.
Parasuraman, Raja dan Ericka Rovira. 2014. Workload Modeling and Workload Management: Recent Theoretical Developments. Army Research Laboratory. Aberdeen Proving Ground. MD 21005-5425.
Prytz, Erik G. 2014. Workload Transitions And Stress: Changes Over Time. Dissertation. Sweden. Linkoping University.
Sutrisno dan Mutiara Indriasari. 2020. The Effect Of Workload On Organizational Citizenship Behaviour (OCB) With Work Motivation In Islamic Perspective As A Mediating Variable. Al Tijarah: Vol. 6 No. 1, June 2020 (72-82). p-ISSN: 2460-4089 e-ISSN: 2528-2948. Available at: http://ejournal.unida.gontor.ac.id/index.php/altijarah.
Thiruvenkadam, T., and Yabesh Abraham Duraira. 2017. Organizational citizenship behavior : its Definitions and Dimensions. GE-International Journal of Management Research. Vol. 5. Issue 5. Factor- 5.779. ISSN (O): 2321-1709, ISSN(P): 2394-4226.
Zhang, Deww. 2011. Organisational Citizenship Behaviour. PSYCH761 White Paper. ISSN : 4629332.
Zhang, Di D., and Bruning, E. 2011. Personal Characteristics And Strategic Orientation: Entrepreneurs In Canadian Manufacturing Companies. International Journal of Entrepreneurial Behaviour & Research. 17(1), 82-103. http://dx.doi.org/10.1108/13552551111107525.
Published
2022-08-08